Shipping policy
We ship worldwide. Every order is tracked.
Processing time
We process orders within 1–2 business days of payment. You will get an email with a tracking number as soon as your order ships.
Delivery times
These are total times from when you place the order, including processing:
- Australia – 10 to 14 business days
- United States – 8 to 12 business days
- New Zealand, United Kingdom, Canada – 12 to 18 business days
- Everywhere else – 14 to 22 business days
These are estimates, not guarantees. We publish realistic timeframes rather than promising fast delivery we cannot meet.
Shipping cost
Shipping is calculated at checkout based on your delivery address. Add your items to the cart and enter your address to see the exact cost before you pay.
Orders arriving separately
If you order several items they may arrive in separate parcels on different days. You are never charged extra for this.
Tracking
Tracking can take 2–3 days to start updating after you receive the number. That is normal and does not mean anything has gone wrong. If your tracking has not moved in more than 7 days, email us and we will chase it.
If your order is late
If your order has not arrived within 5 business days of the estimate above, get in touch. We will track it down, send a replacement, or refund you – your choice.
International orders, duties and taxes
Orders delivered outside Australia may attract import duties or taxes on arrival. These are set by the destination country rather than by us, and they are the customer’s responsibility. Most of our products sit below common duty thresholds, but it is worth checking your local rules if you are unsure.
Incorrect addresses
Please check your shipping address at checkout. If an order goes to an address entered incorrectly we will do what we can, but we cannot guarantee recovery. If you spot a mistake, email us within 24 hours of ordering and we will fix it before it ships.
Questions
Email everytech.help@gmail.com and we will get back to you within 2–3 business days.